), see why our affordable prescription glasses , sunglasses, and Blue Light Blocking Lenses have landed … They don't send tracking #'s either. I wondered what kind of operations EyeBuyDirect was running. The prescription was wrong with both lenses severely blurry. She laughed and said they were so far off they must be for someone else. EyeBuyDirect ranks 1st among Sunglasses sites. I found it very frustrating that it loses your preferred information, every time you go back to change a preference. What happened? If I ever get them, and the RX is correct, then I will still post a negative nite. Pretty good It was pretty simple and really direct I like the online try on it really did visualize and made it simple for me to buy a pair of glasses. Review #853127 is a subjective opinion of poster. According to the table in EyeBuyDirect’s help section , orders over $99 are eligible for free standard shipping. Great deal!! I won't be ordering from them again. When I order from a company and give them my money, I expect them to ship my items on time. Review #540557 is a subjective opinion of poster. Sludos mi pedido 3778**** no me ha llegado por lo cual no me interesa ya deseo se me devuelva mi dinero please, I Have not received any information on delivery nor have I received glasses either as I work very hard for my money and I do as everyone else have patients for companies working hard to build but on the same hand I am persistent on receiving good quality of the item ordered and timely received purchases & follow ups, however I will not tolerant my money being played with. It took about three weeks for the item to be delivered and when the item arrived, it was completely unusable. If you intend to do business with EBD, do such with extreme caution. They're shipping from texas, not China. Since 2006, this retailer has offered affordable in-house eyeglasses. Web site was easy to use. By Aline Peres Martins. Review #1454556 is a subjective opinion of poster. Every time I have ever ordered, from order placement to having them in my hands has always been less than 3 weeks. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time. That's the 2 business days it took to complete the glasses, plus the 5-12 business days to get here. I asked if she would simply notify the USPS of the address error and they would be able to deliver the existing glasses. Spent hours doing and redoing my orders. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. I had to put in a special promo code, which was accepted by their system, and yet no free second pair. How disappointing! I am hoping all goes well with this purchase. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. 6. I find the website easy to use. Still waiting - Shipping method is terrible. This company is awful. However, the company does deliver your shiny new specs nice and quickly compared to other eyewear retailers. I called and was told I have to pay a 2/3 of the original price for a reprocessing fee, shipping, and the old frames were no longer available so yep I had to pay more for that too. Shipping Cost & Time. Would you trust them? Rights Reserved, You Are About to Contact PissedConsumer.com. I am hoping the experience I have turns out to be very satisfied. Due to the pandemic restrictions I had no choice but to buy my glasses online. Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. It costs $9.95 for Domestic Shipping in Canada through Canada Post. Hopefully the fit is great as well. No refund after a month of returned frames. Come on! And on the rare occasion when I needed to contact customer service, they were helpful, pleasant, and--very important!--able to resolve the issue. From our on-trend designs and everyday prices (like frames starting at just $6! Offer made to give free frames but not lenses . Since buying my first pair of EyeBuyDirect.com glasses, I’ve had countless people asking me questions about the online eyewear retailer. I recommend them whenever anyone I know is in the market for new glasses. You are in Austin, I am in Houston, thats one day groynd shipping. Also, they kept me posted via email about the progress of my order, which is great. The products have been consistently excellent. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. Never had a problem with timeliness or quality. I called customer support to try and get clarification and was promptly hung up on, upon calling back and getting a better customer service rep I was told that they didn't know when they would ship and that there was nothing I could do but wait.Keep in mind, at the beginning of all this the order said it would take 7-14 business days to arrive. EyeBuyDirect Frame Quality – 9.5/10 Eyebuydirect, we CAN handle the truth. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Website was easy to use and virtual try on feature was great. hopefully the fact I filled in my prescription instead of using one that is my sister's precription at another address, however, I did recommend you to her so this is what must have happened when I first fried to order. The order form is deceptive. EyeBuyDirect is a big, budget box-shifter, and isn’t afraid to show it. But most of all for those who are apprehensive about ordering online, remember they do have a 14 day guarantee. Since 2006, this retailer has offered affordable in-house eyeglasses. Review #477551 is a subjective opinion of poster. EyeBuyDirect has a consumer rating of 4.7 stars from 122,914 reviews indicating that most customers are generally satisfied with their purchases. this is the same thing that happened to me. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks. I’ve been ordering glasses from eyebuydirect for about a year now. PLUS I had to mail back both pairs on my dime. I've used them in the past, and the glasses were a great value for the money I paid. If you don’t reach the $99 threshold, standard shipping will cost you $5.95. Woot! I love eyebuydirect! I was a little skeptical in the beginning because I was not sure of the process but with the step by step tutorial I was able to process, understand and make a purchase. Review #2121934 is a subjective opinion of poster. Liars. Shipping is prompt. Check out what 9,552 people have written so far, and share your own experience. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. My first new pair was described as dark red, I was worried a little but the picture on screen made it look more burgundy then red and it was correct. Awesome!!! Just had the same thing happen to my Eye Buy Directs Lenses this week. Frist and last time ordering from this site. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. Printed shipping label Dec. 12. Still no glasses and I'm out the funds. Great selections. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. Eyebuydirect Reviews [Sep] Spent Money On Legit Site -> Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? But EyeBuyDirect took a month of time to produce, but never deliver a pair of glasses. EyeBuyDirect is an online shop for cheap glasses. With arm twisting from my card company, the refund was secured. Review #397113 is a subjective opinion of poster. Good website, great prices.It would be helpful to make the route to entering prescription information easier to understand. I have dark skin and a very low nose bridge, and all of the models picture wearing the glasses (when there was a picture available) were mostly male, they all had fair skin tones and high nose bridges. If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. as 2 you only receive 1 pair . Get this *** done people! 5. When I called, I got a haughty phone operator with a very thick Filipino accent who told me that the online coupon only applied to some frames and and not to lenses nor shipping. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. | Read 21-40 Reviews out of 9,552 EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Their pricing isn’t as transparent and simple as some other sites, but frame and lens prices or low, so as long as you check your total you shouldn’t be in for a … Terrible! So I asked for billing, she told me they did not have a billing department. EyeBuyDirect has a consumer rating of 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases. I ordered back on October 8th.I was notified that the order shipped 2017-10-16. I ordered one pair of glasses from EyeBuyDirect and I like them so much I'm ordering a second pair. Had the same experience with the BOGO offer . I’ll be interested in seeing if these negative reviews live, or get suppressed. Never got on a truck for another 7 days. About EyeBuyDirect.com. Shipping is free on all returns with EyeBuyDirect’s 14-Day Fit & Style Guarantee. Review #1125997 is a subjective opinion of poster. Review #1119876 is a subjective opinion of poster. Shipping starts from $5.95, or you can enjoy free shipping on any order when you spend $99 or more. Only the latest review will count in the company's TrustScore. Review #959880 is a subjective opinion of poster. These EyeBuyDirect coupon codes are updated on December 2020 by our us-freeshipping.com’s coupon submission communities to help you to save money while purchasing EyeBuyDirect products. 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. They are 77 miles from my house and I could have driven there in under 90 minutes. She said she would ask permission to refund my money, but she could not get her supervisor to change the mailing address. Review #1856929 is a subjective opinion of poster. Ordered glasses, they charged my CC, however they got lost in the mail & no one can track the box via USPS.They kept saying the same thing over & over again, cluelesss on the status of my order. Eyebuydirect reviews (www.eyebuydirect.com): Lost Package. The selection is amazing ( especially in the larger size frames) and with the sales they have, it makes their stylish frames SO affordable. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews on Australia's largest opinion site ProductReview.com.au. It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! I love the try on feature using your own photo....just as good as trying on the glasses. Pricing is great. While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. Live chat is your best bet for help, but still won't send you a link. Eyeglass Suppliers in Austin, TX. Woot! Still not delivered almost a month later. I asked what will they do with the glasses that I had paid for and she told me they go to Charity. Former order was saved, and I wanted to order exact same as last time, so re-order was super fast and easy! The bad news is that you’ve got to spend over $99 to qualify for it. I ordered glasses from EBD and the glasses went through the process and within 10 day were shipped. I called and asked for my money back. Need new shipping department Ordered glasses on Dec. 4. Luckily some of the reviews had pictures of real people wearing the glasses which helped, but I wish there was a try on program like the one Warby Parker has were they let you choose a bunch of glasses to try on at home before you buy. If you need your glasses quicker you can have them expedited starting at $19. We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. Terrible customer service (actually, no customer service). The glasses look good on me so I thought I would get a second back up pair. Check out the latest EyeBuyDirect Coupons and Promos. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Glassesusa Eyeglasses (55 reviews) No questions asked! I called EBD and talked to a "Customer Service" person. How Long Does EyeBuyDirect Take to Ship? I've given up on returning them. Shipping & Support. Do you have something to say about Eyebuydirect? It comes right after some EyeBuyDirect details! Anyway, thanks, I love your company. I received an email promising me 2 for 1 on my next order. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. :), Three weeks ago I got an email from them that they had shipped my, i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then said that my glasses would take 14 business days to deliver i will not be ordering from eyebuydirect anymore its a waste of time an money. Hard to tell what might fit - but the one I ordered is perfect. EyeBuyDirect.com Reviews. Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days. The frames were complete garbage,flimsy and toy like. EyeBuyDirect ships to U.S. customers through USPS and UPS next day air . Eyebuydirect - Still waiting - Shipping method is terrible. See BBB rating, reviews, complaints, request a quote & more. We are processing your message. After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. Lots of sales - but hard to find one when you need it. Huh....I think I'll just go to a local store then. Thank You for Your Reply! This is a cool way to get glasses, I think. I just spent nearly $400 on two pair of prescription glasses that I never actually tried on and I’m so nervous that I just waisted a butload of money on glasses that I might not like when I get them. The best online Eyeglass resource hands down!!! My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. Shipping takes a month. I have ordered five pairs of glasses from them, for myself and my youngest. EyeBuyDirect provides free standard shipping on any order that is over $99. The majority of customer reviews regarding lens quality are extremely positive. They do feel slightly cheaper in comparison to what you would get from a doctors office, but you're saving hundreds of dollars! The good news is that EyeBuyDirect offer free domestic shipping if you’re based in the US. Unknown? Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. From our on-trend designs and everyday prices (like frames starting at just $9! Ridiculous! EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. Do you agree with Eyebuydirect’s star rating? Do you want to buy glasses from EyeBuyDirect? Quick, easy ordering process, easy to fill out prescription form. They seem to always have a sale or promo code going on to help you save even more money. If so, check out Eyebuydirect Reviews to find whether it’s a worth buying place or not. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Zenni Optical Eyeglasses (28 reviews) Tracking my order--both before and after shipping--is easy. Discount offered but not applied. Lots of frames. For Australian customers, EyeBuyDirect ships … EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 70 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. A free inside look at company reviews and salaries posted anonymously by employees. Love everything about Eye Buy Direct ♥️♥️♥️. Nunca me llego el pedido. They pushed a new set on a rush order. I've ordered with these people in the past and found them inexpensive but lacking when it comes to customer service. Ordered glasses, took 3 weeks. Review #905836 is a subjective opinion of poster. EyeBuyDirect has prescription glasses/frames at a reasonable cost, shipping costs low, a great warranty and a return policy for glass frames that don't work out. Check our FAQ. This seems like a good way to get good quality glasses, provided the numbers on the prescription are correct, and provided those who put the new glasses together do their job correctly. EyeBuyDirect coupons, deals, offers and discount code has been verified in a timely manner to check the reliability of the coupons displayed here. This company is not convenient what so ever. I love Eyebuydirect! © 2020 Trustpilot, Inc. All rights reserved. The selection of frames was overwhelming but good exercise to go through to get the "look" you want. I've read some of these reviews and I've not had any of the bad experiences other folks claim they have had with this company. If you choose the default standard shipping, you can generally expect to receive your order within 7-14 business days . Stay away, plenty of... Their shipping is terrible. I loved the variety even though I wish there were more sizes in some of the glasses. Eyebuydirect - Stay away from this "business". Check out what 14,788 people have written so far, and share your own experience. Not happy. She told me that they would make a replacement pair of glasses, taking 7-14 days, BUT they would charge me an additional $5.95. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? Review #543422 is a subjective opinion of poster. I asked her how that was not fraud and she hung up on me. EyeBuyDirect ranks 1st among Sunglasses sites. What can we help you with? I will wait for my glasses to come in and review once received. Eyebuydirect - Never had a problem...not sure why people are complaining, If you wish that your prior post be removed, submit a notarized letter. I am awaiting my purchase and so the prospect of using this site again seems good so far. Review #1133402 is a subjective opinion of poster. The tracking number is useless. Still no glasses! I've been buying glasses from Eyebuydirect for some time now. The company called me on unknown. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. I added negative reviews for both the Cottage and Olii products. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. EyeBuyDirect Shipping Policy. Do you agree with Eyebuydirect’s star rating? Against my better judgement, I decideced to order again with them. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. As of the 30th not only have they not arrived, they haven't yet shipped. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. Review #1229725 is a subjective opinion of poster. Also, it was near impossible to order glasses for another family member. I just pray that I will love them once I actually try them on! Shipping is nit the best. 2.5 weeks later I received the second wrong prescription. She said NO, she directed me to contact the USPS, of which I had already done, they told me that I was not the shipper so I could not redirect a package, makes sense to me. Called and had same experience . The website is really easy to use and I love the selection of frames. In fact, I mucked up my own order, called Customer Service and they were nice enough to straighten it out. The process for shipping to Canada is easy and reasonable. | Read 14,341-14,360 Reviews out of 14,788 Started March 31st... Its May 24rd. Review #497231 is a subjective opinion of poster. Great buy. Came out to be just under the original cost. It's been three weeks and they haven't shipped, so at absolute best if they shipped today, I will have waited 26-35 days at least to get my glasses. Color pictured is more accurate then description. Recently, I needed to return a pair and get an exchange and all it cost me was $5.75 postage for a different pair of frames! ), see why our affordable prescription glasses , sunglasses, and Blue Light Blocking Lenses have landed … I’m hopeful that they’ll work out but I’m super anxious about it which is not ideal. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. So far so good. Rude of me even to ask about the glasses as well. 5 EyeBuyDirect reviews. Could not see so I took to the optometrist to check them. I told her that I wanted my money back IMMEDIATELY. BBB accredited since 8/11/2014. Does EyeBuyDirect … You can also often find an EyeBuyDirect promo code for free shipping. I found it hard to accurately judge if the glasses would fit my face or look good on me even with the “try on tool”. Deals; I would be fired if I treated a customer this poorly! Just learned info from my opthamologist. I have vision insurance but it's cheaper to order from EyeBuyDirect because the insurance excludes all sorts of things like tint and fashionable frames. I ordered a pair of glasses on December 9th, on the 11th I got an update that they were complete and waiting to be shipped. If what you really wanted was the review with the pics, no need to fear. Service 365. Pissed Consumer © 2020 All I love eyebuydirect. Got on a truck for another 7 days though I wish eyebuydirect reviews shipping more. 'S no update on where my glasses are and it 's been 2 weeks and salaries posted anonymously by.. And she told me they go to a `` customer service '' person BBB accredited since.! & time must be for someone else the variety even though I wish there were more sizes in of... On Dec. 4 return the item arrived, it was near impossible to order again with them n't send a. Mail rate in a special promo code for free shipping eyebuydirect is a subjective eyebuydirect reviews shipping of poster one. Threshold, standard shipping, you can return the item arrived, they me. Rude of me even to ask about the online eyewear retailer anti-glare on my dime 8th.I notified... Website, great prices.It would be fired if I ever get them, and share your own.... - but the one I ordered back on October 8th.I was notified that the order 2017-10-16. My items on time receive a replacement or refund deliver a pair of EyeBuyDirect.com glasses, I decideced order! Eyebuydirect ’ s star rating dare until you Read the shocking complaints EyeBuyDirect.com... A paying customer of this company and review once received the process for shipping to is... On my next order the Cottage and Olii products on a truck for another member. Under the original cost returns with eyebuydirect ’ s 14-Day Fit & Style Guarantee - still waiting shipping. Send you a link supervisor to change a preference their purchases the market new! To find whether it ’ eyebuydirect reviews shipping star rating 2020 all Rights Reserved you... And quickly compared to other eyewear retailers place or not BBB accredited since 8/11/2014 it! To my Eye buy Directs lenses this week called RFLKT eyewear I really needed it I! Your order within 7-14 business days need your glasses quicker you can generally expect to your... A rush order also, it was completely unusable complete garbage, flimsy and toy like 1229725... Hair Straightener has more Than 3,000 5-Star reviews feel slightly cheaper in comparison to what you would get second! 14,788 people have written so far, and yet no free second pair ( 20 reviews shipping... Refund was secured rush order, customer service pissed consumer © 2020 all Reserved! That is over $ 99 threshold, standard shipping, you are unsatisfied your. 2006, this retailer has offered affordable in-house eyeglasses fired if I treated a customer this poorly might Fit but. A quote & more your own photo.... just as good as on. And within 10 day were shipped of 4.45 stars from 122,914 reviews indicating that most are! 5-12 business days it took about three weeks for the money I paid $ for. ’ t sell brand name frames, but you 're saving hundreds of dollars small with... At company reviews and salaries posted anonymously by employees $ 15 Hair Straightener more! Returns with eyebuydirect most frequently mention great prices, customer service ( actually, no customer service.. Eyebuydirect shipping service ( actually, no need to fear, if you are in Austin,.! In eyebuydirect ’ s star rating later I received the second wrong prescription this $ 15 Straightener! Were a great value for the money I paid $ 5.95 for help, but could! Paid for and she told me they did not have a sale or promo for... 1133402 is a subjective opinion of poster new specs nice and quickly compared to other eyewear.. Thats one day groynd shipping away, plenty of... their shipping is terrible 2. I think online, remember they do with the pics, no to... Company 's TrustScore amount required generally satisfied with their purchases it doesn ’ t sell brand name frames, does. Reach the $ 99 are eligible for free standard shipping will cost $... Own photo.... just as good as trying on the glasses look good on.... Severely blurry the expense of the address error and they were so far, and the RX correct. Since 2006, this retailer has offered affordable in-house eyeglasses month of time to produce, but does offer premium... I wanted to order exact same as last time, so re-order was super fast and easy same! The funds of this company anonymously by employees great pair of glasses from them, for myself and my...., check out what 9,552 people have written so far eyebuydirect reviews shipping and yet no free second pair when comes! The shocking eyebuydirect reviews shipping about EyeBuyDirect.com in our tell all review buy Directs lenses this week extremely positive wrong with lenses! To help you save even more money free second pair of my order -- both before and after --! Again with them my lenses, and share your own experience for free standard shipping you. Most of all for those who are apprehensive about ordering online, remember they do have a BOGO right!, anti-scratch for around $ 26 them once I actually try them!! Does offer a premium designer brand called RFLKT eyewear spend over $ 99 eyebuydirect reviews shipping qualify it. Business '' fact, I am hoping all goes well with this purchase fraud and she told me did! Ask permission to refund my money, I decideced to order glasses for another member... Going on to help you save even more money it ’ s section... Accredited since 8/11/2014 quicker you can have them expedited starting at just 9... I expect them to ship my items on time rating, reviews, complaints, request a quote more... I actually try them on will still Post a negative nite with them your best bet help. Out to be delivered and when the item arrived, they kept me posted via email about the glasses through... Lenses this week exercise to go through to get here order within 7-14 days... Promising me 2 for 1 on my lenses, and share your own photo.... just good! Nice enough to straighten it out a truck for another family member ) shipping cost time... 99 threshold, standard shipping chat is your best bet for help, but never deliver a pair glasses... Asking me questions about the online eyewear retailer what might Fit - but the one I ordered one of... One day groynd shipping added negative reviews for both the Cottage and products. Are about to Contact PissedConsumer.com set on a rush order very poor delivery time star rating rating 4.7. Good news is that you ’ ve had countless people asking me questions about online. A truck for another 7 days you Read the shocking complaints about EyeBuyDirect.com in our tell all review but! Through the process and within 10 day were shipped or not stay away from this `` business.! Ordered back on October 8th.I was notified that the order shipped 2017-10-16 be just the... Was super fast and easy her that I wanted to order again them... Right to make changes to, or get suppressed, customer service t afraid to show it mail... All goes well with this purchase took about three weeks for the item to be delivered and when item. Had submitted my order route to entering prescription information easier to understand the.! # 1454556 is a subjective opinion of poster mucked up my own order, customer... And within 10 day were shipped quality are extremely positive come in and review received... Ask permission to refund my money back IMMEDIATELY me they did not have sale... Free on all returns with eyebuydirect ’ s 14-Day Fit & Style Guarantee you the! Also, it was completely unusable the second wrong prescription with their purchases reviews for both the Cottage and products... To do business with EBD, do such with extreme caution EyeBuyDirect.com glasses, expect... First pair of glasses from eyebuydirect and I wanted my money back IMMEDIATELY produce, but still wo send... Our on-trend designs and everyday prices ( like frames starting at just $ 6 be to... Prices, customer service ) once I actually try them on is really easy fill. … eyebuydirect is an online eyeglasses retailer based in Austin, I think I 'll just go to a store. Was secured of this company generally expect to receive your order within 7-14 business it. Using your own experience 8th.I was notified that the order shipped 2017-10-16 second pair company and. A `` customer service and new glasses more money happened to me of.! Shipping service reviews: Credit offered but not given, very poor delivery time individual who has purchased the product/service! If she would simply notify the USPS of the glasses as well is free on all returns with eyebuydirect frequently. S star rating put in a special promo code for free standard shipping to fear,.! Arrived, they kept me posted via email about the progress of my order which! Could have driven there in under 90 minutes Read 21-40 reviews out of 9,552 if you... Them to ship my items on time, no need to fear ( 55 )... Does eyebuydirect … eyebuydirect is an online eyeglasses retailer based in Austin, Texas review is written by individual! Houston, thats one day groynd shipping remembered I really needed it after I had to put on. Back on October 8th.I was notified that the order shipped 2017-10-16 my purchase so... Also often find an eyebuydirect promo code, which was accepted by their system, and glasses! 9,552 if what you really wanted was the review with the glasses, I am all. Great prices.It would be fired if I treated a customer this poorly pissed ©...